By Using Our Site You Accept These Terms of Use 

Please read these Terms of Use carefully and ensure that you understand them before using Our Site. These Terms of Use, together with any other documents referred to herein (unless otherwise stated), set out the terms of use governing your use of this website, (“Our Site”). It is recommended that you print a copy of these Terms of Use for your future reference. 
These Terms of Use were last updated on 18/05/2022. 
Your agreement to comply with these Terms of Use is indicated by your use of Our Site. If you do not agree to these Terms of Use, you must stop using Our Site immediately. You will also be required to accept these Terms of Use if you sign up for an Account. 
The following documents may also apply to your use of Our Site: 
Our Privacy Policy, available at This is also referred to below in Parts [3,] 7, and 17. 
[Our Cookie Policy, available at This is also referred to below in Part 17.] 
If you purchase goods from Us, Our Terms of Sale, available at, will apply to the sale. These terms are also referred to below in Parts 13 and 14. 

Excise Due Diligence Policy 

January 2020 
The Hooting Owl Distillery Limited is fully aware of its obligations under the AWRS. A due diligence process is in place which considers the likelihood of excise duty evasion as well as other commercial/criminal risks when undertaking trading activities. The Hooting Owl Distillery Limited fully supports any action to drive out illicit trade in alcohol and reduce the risk to businesses. 
Alcohol duty fraud is a serious problem that harms not only the UK taxpayer but also legitimate businesses, communities and the wider economy. Without effective safeguards in place, there are considerable risks to all businesses along alcohol supply chains of becoming implicated in illicit trading. Any business in the supply chain which trades in alcohol is potentially at risk of becoming implicated in the illicit alcohol trade unless it undertakes due diligence checks as set out by HMRC in Excise Notice 2002: Alcohol Wholesaler Registration Scheme. The AWRS is designed to reduce fraud and under the scheme, any business which falls within the definitions in the Notice as being required to register, must do so. From March 2017, it will be an offence to purchase alcohol from an unregistered wholesaler. 
The Hooting Owl Distillery Limited may ask for your Unique Reference Number (URN) or AWRS application reference number in addition to any other questions that may be pertinent in order to document and satisfy the requirements of due diligence as set out by HMRC. We will not deal with any customers or suppliers where it is felt that there is a possibility that such trade will involve fraud. If we suspect fraud, HMRC will be notified. The Hooting Owl Distillery Limited maintains its obligation to: 
· Objectively assess the risk of alcohol duty fraud within the supply chain 
· Establish reasonable and proportionate checks in day-to-day trading in order to ensure that transactions do not lead to fraud and do not involve duty-evaded goods 
· Establish processes and procedures to take timely and effective action where the risk of fraud has been identified 
· Put in place audit and governance procedures to ensure that due diligence processes are, and continue to be, carried out  
For the purposes of AWRS, suppliers or customers may need to document their own due diligence regarding The Hooting Owl Distillery Limited. 
The Unique Reference Number (URN) for The Hooting Owl Distillery Limited will be placed on all invoices for reference. 
The Hooting Owl Distillery Limited is committed to trading in full compliance with all relevant national, EU and International laws, although we only source products from 
reputable businesses within the UK. We do not import alcohol-based products from the EU and non-EU countries. All products we supply to our customers will be on a duty paid basis and the appropriate duty paid. 
For reference, please see Excise Notice 2002: Alcohol Wholesaler Registration Scheme. 
For any information regarding our due diligence policy and framework please mail to 

Delivery & Return Policy 

We delivery across mainland UK, postage starts from £4.99 ex VAT up to 6 kg. Please email us should you have any issues with delivery, or errors on your order. 
Please contact us via email or phone should you need to discuss anything about your order, Return due to customer errors are retuned and the customers cost. We reserve the right to charge a re-stocking fee (5%) in these instances. Returns can only be looked into within 7 days of delivery. 
Parcel Force Terms 
We deliver to an address, not a named individual. When no one is available to accept the item, we will try and deliver the parcel to a neighbour, or to a local Post Office branch, where it will be held for 16 days. 
Tracking will be sent to the customers mobile and telephone number provided, these methods will be sent link to enable shipping changes once dispatched. 
Our site uses cookies, including for advertising personalisation. For more information, see our cookie policy. Accept cookies and close
Reject cookies Manage settings